software solutions
NotePage SMS and Text Messaging Logo
SMS and Text Messaging Software
Buy SMS and Text Messaging Software
Download SMS and Text Messaging Software
SMS and Text Messaging APIs
SMS and Text Messaging Software
  white papers
  industry solutions
  customers
Text Messaging and SMS Support
SMS and Text Messaging Reseller Information
SMS and Text Messaging Press Release
About NotePage, Inc.
 

NotePage SMS and Text Messaging Software Background

White Papers and Customer Profiles West Telemarketing White Paper

Company Name: West Telemarketing
Address: www.west.com

Business Description:
West Telemarketing is an inbound telemarketing firm typically responsible for fielding calls about promotions seen on TV or radio.

White Paper: West Telemarketing uses PageGate integrated with Help Desk software to field technincal support calls from operators who have difficulties with their systems, phone lines or scripting. If operators systems are down they are unable to process orders, so priorities are affixed to the messages and technicians are paged out when appropriate. West also uses PageGate to monitor escalations on the production floor and keep all parties involved of event status.
Tim Brehm, West Telemarketing

 


communication software software solution
Copyright 1996-2017 NotePage, Inc. Privacy Policy
sales@notepage.net